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Shipping & returns

Everything in the shop is printed to order. Here’s how long that takes and what happens if something’s wrong.

01Printed to order

Every shirt, hat and tote is made when you order it, so nothing sits in a warehouse. Printing takes about 3 business days before your order ships.

02Shipping times and costs

US orders arrive in 3–5 business days after they ship. Shipping is free on US orders over $50; under that it’s a flat $5.95.

03Tracking your order

You’ll get an email with a tracking link as soon as your order leaves the printer.

04Returns and exchanges

Because each item is printed for you, I can’t take back items that are simply the wrong size. Check the size chart on each product page before you order.

05Misprints and damage

If something arrives misprinted, damaged or wrong, email a photo within 30 days and I’ll send a replacement or a full refund, your choice.

06International orders

The shop ships to the US only for now. Canada is next.

07Contact

Order questions go to shop@countrybow.com. CountryBow, 850 Euclid Ave Ste 819 #2053, Cleveland, Ohio 44114.

// FAQ

Orders, in plain words

Short answers about printing, shipping and returns.

How long until my order ships?

About 3 business days. Each item is printed when you order it.

Is shipping free?

Free on US orders over $50. Otherwise a flat $5.95.

Can I exchange a size?

Not for fit, since items are printed to order. Misprints and damage are always replaced.

What if my order arrives damaged?

Email a photo within 30 days and I’ll replace it or refund it.

Do you ship outside the US?

Not yet. Canada is next on the list.

Can I change my order?

Email within 12 hours of ordering, before it goes to print.

Jedain Aaron

Didn’t see your question?

Send it over. I answer every email myself, usually within a week.

Ask me

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// Free printable